01
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For tradies · No subscription
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Choose what suits.
See the job details, timing and credit cost before you choose to unlock the customer's contact details.
How it works
How it works for tradies
Here’s how you go from profile setup to your first quote.
02
Get notified
We’ll notify you when a customer selects your company.
03
Review the job
See what needs doing, where it is and when the customer needs it.
04
Unlock contact details
See the credit cost, then unlock the customer’s contact details if the job suits your business.
05
Talk to the customer and quote
Get in touch your way. Message in TradelTop or call the customer directly.
Send photos and upload your quote against the job.
How customer choice works
Customers choose who they want to hear from, while available tradies get a fair shot at the job.
01 Six local businesses are shortlisted
Businesses that are available when the customer needs the job are given priority. We then randomly pick up to six, so every available business gets a fair go.
New Farm, QLD 40056 available plumbing businesses- Available
- Available
- Available
- Available
- Available
- Available
Why it works
- Customers choose who to hear from
- Every eligible business gets a fair chance
- Businesses who are ready for work get shown
02 Customers choose who to contact
When you unlock a lead, aim to contact the customer within 72 hours. If they have not heard from you, they may choose to send the job to another business.
Up to 4 selectedTo make contact
Up to 3 activeAt one time
72-hour windowFrom unlock
Why it works
- Encourages prompt review of job requests
- Limits number of businesses quoting
- You can review the job before you pay a cent
What you’ll see
Review the job before you unlock
See the job details and credit cost before deciding whether to unlock the customer’s available contact details.
Before you use credit/s, you can review:
- job summary
- customer description
- required trade and suburb
- timeframe and date posted
- customer answers and photos, when supplied
- credit cost before unlock.
No Hot Water at Any Tap
Brisbane City QLD 4000 · Received Oct 20, 2026
Job summary
Customer reports no hot water at any tap since this morning; cold water still runs normally. The outdoor gas storage unit is about eight years old, with no visible leaks reported and clear side-gate access. Photos show the unit, pipework and model label. Investigate the hot-water failure and advise on repair within the next week. The cause is not yet known.
Customer description
All our hot taps have been running cold since this morning. We’d like someone to check the system and repair it within the next week.
Customer questions & answers
- Is cold water working normally?
- Yes, at every tap.
- What type and age is the system?
- Gas storage, about 8 years old.
- Have you noticed any leaks?
- No visible leaks around the unit.
- Where is the unit, and is access clear?
- Outside beside the house; clear access through the side gate.
Schedule & location
- Trades
- Plumber
- Preferred dates
- Oct 20 to Oct 27
- Preferred time
- Not provided
- Urgency
- Standard
Brisbane City QLD 4000
Customer job photos
Viewed
Unlock this lead to continue
Spend 1 credit to reveal the customer’s contact details and respond. You won’t be charged until you confirm.
Unlock contact · 1 creditPass on this leadCustomer contact
Phone number
Email address
Messaging
Send quotes, documents and photos
Your business, your call
Keep control of where your credits go
Set the work you want, control when leads arrive and choose which opportunities are worth unlocking.
Control the leads you receive
- Choose your trades and service areas
- Set your working availability
- Pause new leads when you’re busy
Control what you spend
- See the credit cost before you unlock
- Unlock only the leads you want
- Unused credits stay in your account and don’t expire
Lead review
If something’s wrong with a lead
Think a lead isn’t right? Ask us to review it within 7 days of unlocking.
See when a lead can be reviewed
Lead review
If something’s wrong with a lead
Think a lead isn’t right? Ask us to review it within 7 days of unlocking.
A credit return isn’t normally available if the customer doesn’t respond, chooses another company, changes their mind or has a lower budget than your quote.
See when a lead can be reviewedPricing
Buy credits when you need them. Use them anytime.
Review the job details for free. Use credits to unlock the customer’s available contact details when you want to respond. You’ll see the exact credit cost before you confirm. No subscription or lock-in. Unused credits never expire.
Tradie questions
Straight answers before you sign up
Do I pay monthly?
No monthly fees, no lock-in and no subscription.
Do credits expire?
Credits never expire.
Can I stop receiving leads?
Yes. Update service areas or pause leads when you are busy.